This Privacy Policy applies to the online activities of www.artoflevante.ae ("Site") and does not apply to activities conducted offline or unrelated to the website.
Levante respects your privacy and is committed to protecting the personal information you share with us. This policy outlines the types of information we collect, how we use it, and the steps we take to safeguard it.
1. Information We Collect
We collect two types of information from users of our Site:
- Anonymous Data: This includes non-personally identifiable information such as your browser type, the device you are using, and the duration of your visit. This data is collected to improve the performance and functionality of our website.
- Personally Identifiable Information (PII): We may ask you to provide personal details when you register for an account, subscribe to our newsletter, or place an order for flowers or catering. This may include your name, delivery address, telephone number, and email address. You always have the option to choose whether or not to provide this information.
2. Use and Disclosure of Information
We do not sell, trade, or rent your personally identifiable information to others. The information we collect is used strictly for the following purposes:
- Order Fulfillment: To process and deliver your floral arrangements and catering orders.
- Communication: To update you on your order status and notify you of new collections or special offers that may be of interest.
- Site Improvement: To perform statistical analysis and improve our website’s functionality.
Third-Party Disclosure:
We may disclose specific information (such as your delivery address and phone number) to third-party partners solely for the purpose of order delivery and tracking. For example, our logistics partners require your address to deliver your bouquet or event catering setup.
3. Payment Security
We take the security of your financial data seriously. All credit/debit card details and personally identifiable financial information will NOT be stored, sold, shared, rented, or leased to any third parties.
4. Cookies
Our Site uses "cookies"—small bits of data cached in your browser—to enhance your experience. We use cookies to:
- Recognize you when you return to our home page.
- Analyze traffic patterns and interest in specific areas of our site.
- Improve the overall operation of our online store.
We do not use cookies to gather personal information without your consent.
5. Security
Levante employs appropriate hardware and software methodologies to ensure data privacy and security. However, please be aware that no data transmission over the Internet can be guaranteed to be 100% secure. While we strive to protect your personal information, we cannot guarantee the security of any information you disclose to us online.
6. Third-Party Websites
Our Site may contain links to other websites. Please be aware that Levante is not responsible for the privacy practices or content of these third-party sites. We encourage you to read the privacy policies of any external sites you visit, as their rules regarding data collection may differ from ours.
7. Minors
Levante does not knowingly collect personal information from minors under the age of 18. Minors are not permitted to use the Site or submit any personal information.
8. Legal Disclosure & Business Transfers
We may disclose personally identifiable information if required to do so by law, such as in response to a court order or law enforcement request. Additionally, in the event of a merger, acquisition, or bankruptcy, customer information may be transferred as part of the company's assets.
9. Corrections and Updates
If you wish to modify, correct, or update any personal information Levante has received, please contact us directly at info@artoflevante.ae.
10. Modifications to This Policy
Levante reserves the right to change or update this Privacy Policy and our Terms & Conditions occasionally to meet legal requirements and standards. Customers are encouraged to frequently visit this section to stay informed about changes. Modifications will be effective on the day they are posted.
